What happens if my event is cancelled last minute?
Our cancellation policy states that a 50% restocking fee will be charged to events cancelled within 24 hours of the scheduled event. We understand that issues arise and do not like charging our clients for things they often cannot control but this fee covers the cost of the labour that goes into the preparation, loading and restocking of the rentals for your event. By renting our products, they automatically become reserved for your event and our other clients may not be able to rent their first choice items. To avoid getting charged for your cancellation, please make the last changes to your order at least 4 business days’ before the scheduled event.