What do I do if I receive a delivery containing missing or broken items?
We do our best to ensure that all orders are complete and strive to go above and beyond on all orders. If you discover missing or damaged items upon delivery please contact us immediately so that we can replace the items as soon as possible. If it is after hours, please call our after-hours emergency hotline (416 252 4050 x4) and we will get back to you as soon as possible with a solution. As a family run business, there will always be someone to pick up your call and help solve your problem within 5 minutes. We pride ourselves on our efficiency and are always here 24/7 to assist you on any problem that arises.